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Multi-Page Forms and Save & Continue

This guide explains how to split long forms into multiple pages and allow users to save their progress.

Audience: Users building longer forms, surveys, or applications.

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1. Why Use Multi-Page Forms?​

Long forms can feel overwhelming. Breaking them into smaller pages or steps helps:

  • Improve completion rates.
  • Make complex forms easier to understand.
  • Group related questions logically.

Examples:

  • Multi-step registration (Personal Info → Preferences → Confirmation).
  • Job application (Profile → Experience → References).
  • Detailed surveys spread over several pages.

2. Creating Multiple Pages​

  1. Open your form in the Form Builder.
  2. Add fields for the questions you need.
  3. Insert Page Break elements from the field sidebar wherever you want a new page.

Everything above the first page break is Page 1. Each page break creates a new page.

Tips​

  • Put only a manageable number of questions per page.
  • Use page titles like "Step 1: About You" to orient users.

3. Configuring Progress Indicators​

In your Form Settings, look for options related to progress:

  • Progress bar style – percentage (0–100%) or steps (1/3, 2/3, 3/3).
  • Show/hide step titles – display descriptive names for each page.

Choose the style that best fits your form. Always preview to see how it looks.

4. Enabling Save & Continue (If Available)​

The Save & Continue feature lets users save their progress and return later.

  1. Open the form’s Settings.
  2. Find the Save & Continue option (usually under submission or advanced settings).
  3. Enable it.
  4. Configure details such as:
    • How the resume link is delivered (on-screen, email, or both).
    • How long partial submissions are kept before expiring.
    • Whether users must be logged in to resume.

Check with your admin if you’re unsure how your site is configured.

5. What the User Experience Looks Like​

When Save & Continue is enabled:

  1. Users start filling out the form.
  2. At any point (or at the end of a page), they can click Save and continue later.
  3. They receive a resume link on-screen and/or via email.
  4. When they return via the link, their previous answers are restored so they can continue.

You can test this by filling a form yourself and using the feature.

6. Considerations and Best Practices​

  • Don’t rely on Save & Continue for very short forms—it adds more complexity than benefit.
  • For sensitive data, consider how long partial submissions should be retained.
  • Make it clear in the form description that users can save their progress.
  • If your site requires login to save, mention this early in the process.